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Find out how a professional answering service can benefit you and your business.
In an age where our daily work and activities revolve around smartphones and tablets, it’s important for businesses to choose the right phone service for their office. There are a lot of factors that go into deciding which phone service is best for your business, so we’ve created an easy reference guide to help you…
Businesses everywhere are learning the increased productivity and customer service that comes with hiring a telephone answering service. Any person can answer a phone, but it takes a highly trained professional to provide the best customer service and represent your business with the reputation you have created. A telephone answering service increases customer experience by…
Running your business is a full-time job. Whether you’re a team of one or a team of a few, managing potential clients, executing service jobs or work, and handling administrative tasks are all essential to running a small business. The trouble is, one person can’t handle all those tasks and keep a small business profitable.…
Growing a business and managing your budget is a full time job. We know you want to add more business and grow your service’s success, but sometimes there just aren’t enough hours in the day. Growing your client base often requires the addition of employees. The trouble is that, small businesses don’t always have the…
Make sure your answering service provider has the “three E’s”. Experience: With over 60 years of continuous phone answering service, we know how to handle your calls with accuracy and professionalism. Our longevity is proof of our commitment to our clients’ success and satisfaction. Exposure: The smaller size of our company gives us the ability…
If you’ve ever given a friend or relative their first personal computer, smartphone, tablet or any other innovative device, one of the first things they say after receiving their gift is, “how do I use it?”
Customers may have different reasons for calling a company more than once, but a live answering service can be ready to guide concerned callers through however many steps it takes.
Our federal government will soon be taking more aggressive actions in enforcing the laws of HIPAA / HITECH. These two laws were implemented with the goal of protecting private health information in an age that’s increasingly becoming more electronic and mobile in terms of communication. This article is a sign of the “crackdown” soon to…
Mobile messaging services could be a wise decision for companies, both now and as newer possibilities arise.
A company’s live answering service should take pains to guarantee that it isn’t sending callers on a wild goose chase.
