By partnering your business with a 24 7 answering service you can always keep your company open without incurring the high costs associated with staying open all night. Not only is Edwards Answering Service open 24/7, but we literally never close. No matter the weather or holiday season, our professionally trained phone operators are working hard for your business.
A 24 hour answering service can help your business make sure it doesn’t miss important sales calls. You never know when a prospective customer will be calling. In most situations, you wouldn’t want the live sales call to go to a regular voice message system. Our virtual receptionists are trained to answer the phone exactly how you want it done. There is something to be said about having a real person answer your phones. Customers can get frustrated when hitting voicemail systems. We can screen calls and only relay the ones you want. You can get live phone transfers for all high priority calls anywhere you are.
Live Telephone Answering Customized To Your Business
There are several advantages to utilizing a live telephone answering service. It can add flexibility to your schedule. Gone are the days of being tied to an office. You can have calls directly routed to you no matter where you are located. Take the calls you want, when you want them. Get live answering services for small business for less than you think. We have custom tailored packages for small business owners, busy offices and large corporations. We can also customize any plans according to your business’ specific needs.
Medical Answering Services
We also offer professional medical answering services and secure text messaging. Busy doctor offices and medical facilities rely on Edwards to get their patients vital information where it needs to go, fast and secure. Our staff is trained on your exact patient protocol and can help your operations run more smoothly. Our HIPPA compliant services will exceed your every expectation and offer the same level of quality standards that your patients expect. We can screen calls and send messages through our secure text messaging service and email. We offer services in many different industries such as, property management, construction, lawyers and several others.
Virtual Personal Assistant
A virtual personal assistant can do much more than answer the phones. They can do data entry, appointment setting and order entry. Edwards has been in business for over six decades and is committed to serving our customers. Helping your business grow and succeed is our top priority! We want to get to know your business and better understand how we can help you. Our dedicated staff will learn your company protocol, so we can easily integrate our services. If you’ve been looking at answering service companies, you should contact us today for a no obligation consultation and trial offer. We even offer an easy to use web portal to easily track all inbound calls, transfers and messages. Get started today by filling out form to the right.