Powerful Answering Service Solutions
To Keep You Connected.
Telephone Answering Service
Let Edwards Answering Service be your 24/7 telephone answering service. Our experience and professionalism ensures your important incoming business calls are handled professionally every time. Contact us today and get connected with EASE! No matter where you are, we can connect your clients right to you. Our phone call center is staffed 24 hours a day, so you don’t ever miss a call! If you’re busy, we will handle all inbound calls professionally and make sure you get the important messages via text and email. Take a look at our transparent answering service pricing.
Telephone Answering Made Easy
Business owners and managers are always on the go! Our telephone answering packages make it possible to easily manage important business phone calls through our online web portal. We have several solutions that are catered to the busy business professional that can help with organization and efficiency. We make it easy to get the calls you want, where you want. Our call center staff take a lot of pride in learning your business and how you want your phones answered and relayed. Don’t get bogged down taking calls that aren’t needed, our live phone operators can pre-qualify all inbound phone calls. Important calls and new sales calls can be directly patched live as if the operator were actually at your office location. Our answering service for business can help your company keep connected no matter where you are!
Call Now 800-606-3273
Small Business Phone Answering Service
We understand making a great first impression is critical for any company. Our dedicated team wants to make your business look great! We work with all types of industries and different size companies. Our small business phone answering service is the perfect solution for a startup or any company that wants their phones answered professionally at all hours of the day, or only part of the time. Our call packages can be completely customized to your business. You choose when and how you need our service. Some companies utilize our call operators at all hours of the day and receive live phone transfers of important inbound calls. Others may only have us answer the phone during the evening, off hours or even peak hours. We work with big corporations too and can handle a large volume of phone calls. Our telephone answering services can integrate to any type of organization quickly. Customers even have the option to upload data of clients so we know who is calling and how to properly address them. Learn about our free trial offer here to get started. Our call center staff has received numerous awards of excellence throughout the years and look forward to helping your company succeed!
Virtual Receptionist Service
You can have a virtual receptionist for your business anytime you want! Our on demand virtual answering services give your business extra flexibility when managing productivity. This virtual answering service is for small, medium and large businesses. In some situations, it may be the ideal service to help business owners scale more quickly without the need to hire additional employees.
- Easy account setup
- 24/7 service
- Over 64 years of experience
- 100% customized accounts
- Free client web portal
- Manage On-Call Schedules
- Local or Toll Free Numbers
- Appointment Scheduling
- Employee Training
Business Communication Services
Small businesses who choose to work with an answering service provider may want more than just live answering.
Customize Your Plan Today
At Edwards Answering Service you get a personalized custom plan that suits your needs. Contact us to get your free quote.
Fast and Easy Account Setup
Personalized Service That Gets to Know Your Business
Easy to Manage Call Dashboard
What Our Customers Are Saying
“Edwards Answering Service has been a terrific asset to AC Exterminating Company, L.L.C. They made a seamless transition from a service that my customers complained about to their service. The honeymoon is over and it has almost been a year that I have had Edwards for my answering service — and I have had no customer complaints, if anything I have had customers say how great they are. Plus the messaging style they use is personalize to fit your company. I get texted immediately after a call comes in and also an email trail. Any time I call [them] for adjustments to calling messages or seasonal usage time, [they] know exactly who I am and provide personalized customer service. I would highly recommend Edwards.”
Pam Camire, Owner, AC Exterminating Company, L.L.C.
“Edwards has been answering for us since 1984. Our over 30-year partnership has given our tenants peace of mind, knowing that someone is there 24/7 to address any and all concerns. As a property management company that services housing for the elderly and disabled, it’s critical to have a responsive presence at all times should something go awry. Edwards has given us that presence. Their operators are friendly and patient with our callers and they are always able to make prompt decisions, which is very important within our community. Many thanks for the great service Edwards has provided for us over the years and we look forward to continuing our partnership for years to come.”
Ann Merwin, Property Manager, Hartford East Apartments
“Since setting up my account with Edwards back in November 2009, I’ve felt confident in knowing our customers are being taken care of when we are not in the office. Their courteous and accurate operators make it easy for our business to thrive, 24 hours a day, 7 days a week. Customer satisfaction and peace of mind is something every business owner strives for and Edwards Answering Service helps me to provide just that.”
Michael Gualtieri, President, ProCourier, Inc.
“I have worked with EASE for some time now and love the service they provide. My customers are greeted by a professional receptionist and I receive messages promptly. Thank you for your service! The Team at Norris Lake Cabin Rentals, TN Happy New Year!”
Kathy Nixon, Owner, Norris Lake Cabin Rentals.