Powerful Answering Service Solutions To Keep You Connected.
About Edwards Answering Service
Edwards Answering Service Enterprises, Inc. (EASE) was founded by Fred and Betty Edwards in 1954. Our company has a strong commitment to providing exceptional service that is as important to us now as it was when we first opened. Answering your calls with professionalism and understanding has always been our goal and we continue striving to not only meet, but exceed your expectations.
Operating 24 hours, 7 days a week, we are the business that never stops working for you.
Who We Serve
- Alarm companies
- Appliance repair companies
- Cleaning companies
- Contractors / Construction
- Courier services
- Heating & cooling companies
- Landscaping companies
- Chiropractor Offices
- Accounting Firms & CPAs
- Hotels / Resorts / Inns
- Insurance Adjusters
- IT & Computer / Network Consulting Companies
- Law Firms
- Non-Profit Organizations
- Religious Organizations
- Interior Designers
- Schools & Educational Institutions
- Property management
- Real estate answering service
- Landscaping companies
- Paving companies
- Pest control services
- Restoration services
- Towing / Wrecker services
- Utility companies (water, sewer, gas, electric)
- Fabrication companies
Business Communication Services
We understand making a great first impression is critical for any company. Our small business phone answering service is the perfect solution for any company that wants their phones answered professionally at all hours of the day, or only part of the time. Our call packages can be completely customized to your business. You choose when and how you need our service. Small businesses who choose to work with an answering service provider may want more than just phone answering service. Learn about our free trial offer here to get started.
- Easy account setup
- 24/7 service
- Over 65 years of experience
- 100% customized accounts
- Free client web portal
- Manage On-Call Schedules
- Local or Toll Free Numbers
- Appointment Scheduling
- Employee Training
What Our Customers Are Saying
“Edwards Answering Service has been a terrific asset to AC Exterminating Company, L.L.C. They made a seamless transition from a service that my customers complained about to their service. The honeymoon is over and it has almost been a year that I have had Edwards for my answering service — and I have had no customer complaints, if anything I have had customers say how great they are. Plus the messaging style they use is personalize to fit your company. I get texted immediately after a call comes in and also an email trail. Any time I call [them] for adjustments to calling messages or seasonal usage time, [they] know exactly who I am and provide personalized customer service. I would highly recommend Edwards.”
Pam Camire, Owner, AC Exterminating Company, L.L.C.
“Edwards has been answering for us since 1984. Our over 30-year partnership has given our tenants peace of mind, knowing that someone is there 24/7 to address any and all concerns. As a property management company that services housing for the elderly and disabled, it’s critical to have a responsive presence at all times should something go awry. Edwards has given us that presence. Their operators are friendly and patient with our callers and they are always able to make prompt decisions, which is very important within our community. Many thanks for the great service Edwards has provided for us over the years and we look forward to continuing our partnership for years to come.”
Ann Merwin, Property Manager, Hartford East Apartments
“Since setting up my account with Edwards back in November 2009, I’ve felt confident in knowing our customers are being taken care of when we are not in the office. Their courteous and accurate operators make it easy for our business to thrive, 24 hours a day, 7 days a week. Customer satisfaction and peace of mind is something every business owner strives for and Edwards Answering Service helps me to provide just that.”
Michael Gualtieri, President, ProCourier, Inc.
“I have worked with EASE for some time now and love the service they provide. My customers are greeted by a professional receptionist and I receive messages promptly. Thank you for your service! The Team at Norris Lake Cabin Rentals, TN Happy New Year!”
Kathy Nixon, Owner, Norris Lake Cabin Rentals.
Customize Your Plan Today
Let Edwards Answering Service be your 24/7 telephone answering service. Our experience and professionalism ensures your important incoming business calls are handled professionally every time. Contact us today and get connected with EASE! Get a 7 day answering service Free trial offer here!
Fast and Easy Account Setup
Personalized Service That Gets to Know Your Business
Easy to Manage Call Dashboard
Telephone Answering Made Easy
Business owners and managers are always on the go! We make it easy to get the calls you want, where you want. Our call center staff take a lot of pride in learning your business and how you want your phones answered and relayed. Don’t get bogged down taking calls that aren’t needed. Call Edwards Answering Service today.
Call Now 800-606-3273
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