Live Transfer and Call Patching Services
We make conferencing simple and efficient. Our professional staff can customize our Live Transfer and Call Patching Services based on your business’ requirements and needs. Patching and conferencing can be essential for organizations that need to stay in direct communication no matter where your business takes them.
Patching/Conferencing: Connect with your callers directly through our operations system. Have our dispatchers connect you directly to your caller or your caller directly to you using our line.
Best Conference Call Service
We’ve been keeping businesses connected for over six decades. Our technology and superior customer service is what makes us a strong contender for being the best conference call service available. Making sure your business doesn’t skip a beat is our business. Edwards offers patching and business call conferencing designed to help any business optimize their efficiency. Finding the best conference calling service begins with exceptional customer service and dependable technology that’s easy to use. Our business solutions range from conference calling solutions, answering services, database management, appointment setting and pager services for business.
Our direct patching services are a great solution for small business owners that are always on the go, but also can perfectly integrate into larger corporations looking to scale quickly. This unique service makes it incredibly easy for businesses to screen and select to receive the calls that are a top priority. For calls that can wait, callers can leave a message that can be returned at a later time. Calls can be patched directly to any specified department and keep all internal numbers confidential from the person dialing in. This works well for dialing out as well. Our professionally trained phone operators can dial out and patch through to any phone number that is specified. The Edwards caller ID will display making calling from remote locations, cell phones and other locals totally private.
Get the calls your business needs, from anywhere in the world.
No matter where you are, our experts can screen and distribute all incoming calls to help simplify and increase efficiency. This business answering service can also be perfect for businesses that want to ensure clients don’t ever reach a voice mail system and want more flexibility to managing their calls.
Our platform includes sophisticated call logging and call management that can be monitored from a computer or smartphone, from almost anywhere in the world, twenty-four hours a day.