Edwards Answering Service is the commercial answering service you can count on! For over 64 years, our clients have trusted us with their business calls.
Your new and current customers, vendors and other important callers expect to reach a live, professional and friendly team member of your company, not a voicemail! Often, having your business calls answered by a voicemail end up being missed opportunities. Your callers have and will reach out to another company.
Partnering with Edwards and utilizing our commercial answering services ensures that your business calls do not go unanswered which equates to an increase in business and positive interactions with your customers. We learn about your company and answer the phone exactly how you would want your employees to. No matter where your employees are, we can relay calls directly to them or send notifications of important messages.
We are operational 24/7, including holidays and inclement weather days. Our technology allows us to assist our clients regardless of their geographical location.
The dedicated team at Edwards Answering Service has experience with commercial companies across all fields including but not limited to;
- Alarm companies
- Appliance repair companies
- Cleaning companies
- Contractors / Construction
- Courier services
- Heating & cooling companies
- Landscaping companies
- Paving companies
- Pest control services
- Restoration services
- Towing / Wrecker services
- Utility companies (water, sewer, gas, electric)
- Fabrication companies
Our commercial answering services include;
-100% customized account with detailed scripting if needed
-Customized message delivery options
-24/7 live operator answering
-After hours emergency dispatch
-During office hours overflow call assistance See call forwarding options available
-Free of charge client web portal access
At Edwards, we strive to provide the highest level of services for our clients at fair pricing. (link to pricing). Our commercial answering service clients often find that one job that would have been missed if the call went unanswered pays their answering service bill. Partnering with Edwards Answering Service also allows you to maintain the highest level of customer service for your customers without having to add additional office staff, which can be pricey! There is benefit costs, workers compensation insurance, payroll tax and additional expenses that come with additional employees.
Call (800) 606-EASE(3273) or email: [email protected] to learn more about our services and find out how a partnership with the Edwards’ team can be an asset to your business. CLICK HERE FOR CURRENT SPECIAL LIMITED TIME OFFERS