Although faxing has dropped in popularity due to the simplicity and effectiveness of email and text messaging, it still remains a reliable way to receive messages taken by our operations team on your answering service account(s). With our fax service you may have us send a faxed copy of your messages as we document them in our system or you may prefer to have us send them at specific times during the day or week as a batch or group of messages. Get started here.
Furthermore, with our customized account programming, we can have messages sent to multiple fax numbers all with one keystroke. This programming capability makes it quick and easy for our operations teams to ensure that your faxes are delivered both on time and to the correct location(s) for your record keeping.
Send Fax From Computer
Sending a facsimile from your computer has never been easier! Edwards has a digital fax service that can completely replace an old bulky fax machine. Sending a fax isn’t as common as it use to be, however most businesses still need to send and receive fax messages. Sending them digitally has a few advantages. For one, no longer do you need the extra space for the machine itself, but you can also save on ink when you don’t have to print out a fax message.
A property management company has acquired 3 new apartment complexes. This company now has their main office along with an onsite office at each property. The management team at the main office needs to acquire and keep copies of all messages taken by the answering service. In contrast, the onsite offices only need to be informed of messages pertaining to their specific properties.
Here at Edwards Answering service we are prepared to help this property management company stay organized and efficient. How so? We created a main account for the company’s main office then added the 3 onsite offices as link accounts. In doing this, each message taken is documented on the correct property’s account their caller is trying to reach. The programming is set up to have messages fax each morning to both the appropriate on site office and to the company’s main office for record keeping.
This basic example of faxing messages shows how Edwards Answering Service’s programming options can help companies grow without adding significant change to the mix. Smooth transitions are best to keep customers happy.