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Find out how a professional answering service can benefit you and your business.
Filling the Service Gap: 5 Reasons To Choose A Virtual Assistant Answering Service Over Automated Messaging Welcome to the future of convenience! Automated messaging serves a purpose in modern society but when was the last time an automated message upsold you on additional services? …satisfied your very specific needs? …or didn’t make you press “0”…
Answering Services are often thought of as mainly for the medical field. This is not the case! I am proud of the range of clients across many fields my team assists every day. Here are a few of the highlights of services that my company offers that have proven to be helpful to every type…
There have been a few instances lately, which I’m sure many of you were affected by. One of the major phone carriers (I will not name names!) had 3 widespread outages within the past 2 months. My team handled the frantic calls from our clients who wanted us to transfer their phone lines on their…
Over six decades ago when Betty Edwards founded Edwards Answering Service things were very different. However, the foundation built on helping businesses and providing the best customer service has remained the same throughout the years. It may not seem vital at first glance but answering inbound calls for a business is a very important task.…
Being able to scale your business successfully can have some challenges. Besides for operating capital, you need additional employees, office space and other internal resources. Edwards Answering Service can help your business grow to the size you want without additional overhead. With our unique business solutions services, business owners and managers can increase flow of…
Real estate agents are always on the go! Edwards answers the call with a virtual assistant for real estate agents and offices. Our professional staff can learn the exact script you want your business phones answered with. Not only can our services potentially help increase sales conversions because calls won’t hit a voice mail system, but…
By partnering your business with a 24 7 answering service you can always keep your company open without incurring the high costs associated with staying open all night. Not only is Edwards Answering Service open 24/7, but we literally never close. No matter the weather or holiday season, our professionally trained phone operators are working…
Edward’s appointment setting service can help your business manage productivity without the expenses of hiring a new employee. By outsourcing your appointment setting needs, you can free up more time to work on higher priority tasks. Our staff is manned 24 hours a day and can handle small and large-scale projects. This is also a great…
There’s often a strong correlation between how quickly the phone gets answered, to your company’s sales volume. Our virtual receptionist services make it easy to receive calls anywhere you are. It also can give you more control over what calls to take. This can give you more time to handle the new prospects and customers.…
You may be wondering; how should I pick the best answering service! We have been in the answering service industry for over six decades and know some important things to look for. Missing a vital business call can sometimes mean losing out on a sale. Your business phone line needs to be answered quickly and…
