Avoid These 3 Customer Service Costs with a Professional Answering Service

More and more companies have had to temporarily shut their doors over the last few months, sending employees home to work remotely wherever and whenever possible. Even in the best scenarios, these monumental changes can place a tremendous strain on a business’ ability to provide stellar customer service, ultimately impacting its ability to recover financially…

secure text solutions

Give Your Medical Practice a Clean Bill of Health with Secure Texting Solutions

Data breaches have become ubiquitous, as headlines continue to tout high-profile attacks with alarming regularity. Cyber threats are particularly damaging in the medical industry, where Protected Health Information (PHI) – such as medical histories and personal/billing information – is continuously being filed, updated, and exchanged. The Health Insurance Portability and Accountability Act (HIPAA) was established…