Everything you need to know about Answering Services.

3 Ways Medical Answering Solutions Makes Your Patients Feel Better

Think medical answering solutions are only for huge practices and hospital systems? Think again. In actuality, telephone answering solutions are regularly employed by smaller practices, from dentist’s offices to chiropractors, and make a huge difference in their patients’ lives. Here’s how your answering service does it: Boosting that bedside manner: Better, faster, and more cost-efficient…

custom answering service solutions

Custom Answering Service Solutions Can Help In Case of an Emergency (ICE)

Business owners have entrusted Edwards Answering Service with their telephone calls and messages for decades, and we are consistently devising new options and custom answering service solutions to help our clients achieve success. Recently our team has begun offering an ICE (in case of emergency) plan for clients who rely on automated services outside of…

professional call center

Professional Call Centers Deliver These Options for Providing Top Notch Customer Service

Creating an overwhelmingly positive customer experience is the secret to success and longevity as a business. It’s all tied up in that fabulous first impression you’ve heard so much about. By boosting that impression, you ultimately boost your customer base. Then, by keeping that customer base satisfied, you boost loyalty. Loyalty leads to word of…