secure text solutions

Give Your Medical Practice a Clean Bill of Health with Secure Texting Solutions

Data breaches have become ubiquitous, as headlines continue to tout high-profile attacks with alarming regularity. Cyber threats are particularly damaging in the medical industry, where Protected Health Information (PHI) – such as medical histories and personal/billing information – is continuously being filed, updated, and exchanged. The Health Insurance Portability and Accountability Act (HIPAA) was established…

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Improve Customer Service With Virtual Receptionist Services

Make New Year Improvements With Virtual Receptionist Services Virtual receptionist services can help streamline all inbound phone calls and appointment setting. Businesses in the modern age have significant competition. That’s the reason it can be difficult for businesses to stay afloat and ahead. The most successful contemporary businesses tend to be the ones that are constantly…

Telephone answering service

3 Reasons Why a Telephone Answering Service Improves Customer Service

Businesses everywhere are learning the increased productivity and customer service comes with hiring a telephone answering service. Any person can answer a phone, but it takes a highly trained professional to provide the best customer service and represent your business with the reputation you have created. A telephone answering service increases customer experience by offering…