Take Control of Your Calendar with Customized Appointment Setting Services Time is flying. Winter is in its waning days. Spring is waiting just around the corner. Before we know it, summer will be here. In a blink, the holiday season will be back in full swing. Are you taking control of your calendar? Customized…
Make New Year Improvements With Virtual Receptionist Services Virtual receptionist services can help streamline all inbound phone calls and appointment setting. Businesses in the modern age have significant competition. That’s the reason it can be difficult for businesses to stay afloat and ahead. The most successful contemporary businesses tend to be the ones that are constantly…
When current or prospective customers call your business, they expect to be greeted. When your business is closed, customers may still need attention. A virtual receptionist offers the ability to attend to your customers at any time of the day or night. Consider these five reasons why your business should use a virtual secretary for…
When it comes to running a small business, you are the boss of everything. While this seems like it may have its perks, the truth is that it can be a lot to handle. Taking calls, scheduling appointments and following up with clients is a full-time job in itself. Never mind the fact that once…
Businesses everywhere are learning the increased productivity and customer service comes with hiring a telephone answering service. Any person can answer a phone, but it takes a highly trained professional to provide the best customer service and represent your business with the reputation you have created. A telephone answering service increases customer experience by offering…
Technology is a wonderful tool that has innovated the way we communicate, whether it is internally within your business or externally to your clients and customers. While it is much easier to reach out to someone now than it was ten years ago, business communication etiquette is still important to know. Business Communication Etiquette is…
I read an article recently by Guidant Financial 2018 Business Trends & Statistics that reminded me of challenges faced by today’s small business owners. This article sites that 34% of small businesses are operating with the owner being the sole employee and 44% only have 2-5 employees. Having limited staff can be a real challenge…
Filling the Service Gap: 5 Reasons To Choose A Virtual Assistant Answering Service Over Automated Messaging Welcome to the future of convenience! Automated messaging serves a purpose in modern society but when was the last time an automated message upsold you on additional services? …satisfied your very specific needs? …or didn’t make you press “0”…
Answering Services are often thought of as mainly for the medical field. This is not the case! I am proud of the range of clients across many fields my team assists every day. Here are a few of the highlights of services that my company offers that have proven to be helpful to every type…
There have been a few instances lately, which I’m sure many of you were affected by. One of the major phone carriers (I will not name names!) had 3 widespread outages within the past 2 months. My team handled the frantic calls from our clients who wanted us to transfer their phone lines on their…