In just a matter of days, COVID-19 has changed the way we live and work in dramatic ways. And while we hope these modifications remain temporary, for now, we must make a number of concessions, both personally and commercially, in order to keep one another safe and healthy. During this time, many businesses may be…
According to American Express, more than 50% of Americans have canceled a transaction as a result of inferior customer service, while over a third have considered parting ways with a company altogether after just one negative interaction. What does that mean, exactly? Well, if you haven’t taken steps to improve customer service at your place…
The legendary Nigerian Prince email scheme – in which a member of the royal Nigerian family offers recipients huge payouts in exchange for help transferring riches out of the country – has since become the butt of many jokes. We all like to think that we’d never fall for such ridiculous – and obvious –…
Real estate is an insanely competitive industry that is continuously on the move. Agents cannot afford to sit idle, while competitors are hanging streamers and big red balloons at the open house down the street. It is truly a profession in which pounding the pavement (and pounding “For Sale” signs into front lawns) is synonymous…