Daily Archives: 01/18/2013

Name: Edwards Answering Service
Address: 230 Hartford Turnpike, Vernon, CT, 06066, USA
Telephone: 800-606-3273
Price range: Free trial

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Customer Centric Answering Service

Answering Services 101, BlogBy Edwards Answering Service 01/18/2013

A study by ZenDesk found that only 13 percent of customer service complaints on Twitter got a response. When there was an answer, 37 percent of the time it took over 10 hours for one to occur.

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