Monthly Archives: October 2022

Scare Up New Business with these 4 Telephone Answering Tips

In the words of The Addams Family’s Lurch: “You rang?” Halloween is almost upon us, and that means all sorts of monsters and ghouls will soon be prowling the streets in search of candy. But every other day of the year, your callers are searching for something much more lasting and impactful: solid customer service.…

The History of the Telephone Call

The history of the telephone is a long and circuitous one, full of twists and turns, fortunate accidents, and persistent inventors. It began back in 1876 with Alexander Graham Bell’s groundbreaking invention, based on previous work with acoustics and electricity. It quickly became clear that Bell’s invention had potential far beyond anything that had come…