Answering Services 101

How Do I Set Up a Call Answering Service?

In today’s fast-paced business environment, missing a call can mean missing an opportunity. That’s why setting up a call answering service can be an invaluable asset for your business, regardless of the industry.

Founded in 1954, Edwards Answering Service has been dedicated to providing exceptional call answering services, operating 24/7 to make certain your business never misses a beat​​.

Who Can Benefit

At Edwards Answering Service, our team caters to a wide range of industries, including but not limited to law firms, healthcare providers, IT companies, real estate, and non-profit organizations​​. Our agents’ versatility in handling calls across different sectors makes them a reliable choice for any business.

The Setup Process

From start to finish, setting up call answering is a snap when you partner with Edwards Answering Service. We offer:

  • Easy Onboarding: Launching your call answering services is straightforward and user-friendly, and each account is 100% customized to fit your business needs.
  • Comprehensive Training: Edwards Answering Service provides thorough training for our employees, ensuring they understand your business inside and out.
  • Call Forwarding Solutions: Streamline your day-to-day business processes. You choose the schedule and frequency and we’ll make sure calls are directed to the right person or department efficiently and professionally​​.

Why Choose Edwards Answering Service?

Setting up a call answering service with Edwards Answering Service is more than having someone pick up the phone. It’s about creating that crucial first impression. We offer customizable call packages, allowing you to decide when and how your calls are answered. This flexibility ensures that your business needs are precisely met​​.

We offer:

  • Around-the-Clock Service: When you partner with Edwards Answering Service, your business is always open, thanks to our 24/7 availability.
  • Experienced Professionals: With over 65 years of business experience, our team is equipped with the expertise to handle calls with the utmost professionalism.
  • Advanced Technology: Edwards Answering Service offers a user-friendly call dashboard for easy management of calls, schedules, and so much more.

When you set up a call answering service with Edwards Answering Service, you ensure your business is always connected, professionally handled, and adaptable to your specific needs. We are committed to understanding and catering to your unique business and your amazing callers, helping your on-site team shine.

Don’t let another important call slip away. Contact us today to schedule a consultation and get started with our seamless, professional call management.

Edwards Answering Service

Share
Published by
Edwards Answering Service

Recent Posts

Why You Need a Pest Control Answering Service

Pests (the, uh, inhuman variety) aren't exactly known for being polite. In fact, rodents, roaches, and other creepy crawlies have little to…

3 weeks ago

Why Your Tree Care Company Needs an Answering Service

TL;DR: Tree care is unpredictable—storm damage, urgent hazards, and estimate requests can spike call volume…

1 month ago

Why Your Roofing Company Needs an Answering Service

When storms roll in, so do the roofing calls.   Leaks, missing shingles, insurance questions and concerns. “How soon can you…

2 months ago

Why Your Plumbing Business Needs an Answering Service

Burst pipes seldom make appointments. And neither do panicked homeowners. In the plumbing world, a…

3 months ago

Why You Need an E-Commerce Answering Service

Ping… ping… ping. Orders, chats, return questions, last-minute address changes... E-commerce doesn’t pause when your team does. And…

5 months ago

Why Your Non-Profit Organization Needs an Answering Service

You’re not in it for the money. You’re in it for the people. All the…

5 months ago