Call Center Solutions Call Management System

Edward’s offers call center solutions equipped to professionally handle small and large call volumes. Imagine being able to get your vital business calls patched to you live anywhere with a call management system. Envision being able to have your phones answered exactly how you want, without having to be tied down to one location.  Edwards can make that possible and strives to always be a valuable resource to their clients. Now more than ever, business leaders are constantly on the go. For many business managers it can be a great benefit to have a call center you can rely on anytime. One that can screen calls to help save you time. Get the calls you want and have them transferred live. Missed calls can ultimately hurt the bottom line. Edwards can add flexibility to your call management and provide a system that makes it easy and efficient to manage your business calls.

Call Center Services For Small, Medium and Large Businesses

No matter how small or large your company is, you can count on our industry leading call center service to help your business succeed. Several types of industries utilize Edward’s call center services such as, medical facilities, property management, construction and many more. Our friendly and professional staff will learn about your business and follow your exact script when answering the phone. Business owners and managers can log onto the website to view and manage the company phone calls. Related notes are also published and action taken on call. This can make managing the business calls easier and more streamlined for managers and owners.

Virtual Office Receptionist Pricing Packages

One size doesn’t fit all. We offer several price packages for our live phone answering service. Your bill is greatly based off of call volume and how often you use our service. Some companies want an answering service that can answer their phones 24/7, all year long. Yet others utilize the service during after hours only. Furthermore, another potential benefit is our text messaging and alert system can notify on call employees that are needed to perform their duties. Secure text messaging, emails and live patched phone calls can help companies streamline protocol and potentially help keep labor costs down when it doesn’t make sense to hire a full time employee. Click here to get pricing on a virtual office receptionist.

Business Call Answering Your Company Can Rely On

You want flexibility to your business calls, but want to know you can get the calls you need, when and where you need them. Not to mention, in a professional manner that makes your business look great! We have taken business call answering to a whole new level. Not only can companies choose to have their valuable business calls answered at all hours of the day, but they can delegate order entry projects, scheduling and appointment setting. In some instances it makes much more sense to utilize Edward’s administrative services instead of the costs of adding an employee. With over six decades of being in business, our prosperity and longevity is attributed to our deep dedication to our clients’ success! Get Started Here!