60 Years of Answering Service Evolution

Make sure your answering service provider has the “three E’s”.

Experience: With over 60 years of continuous phone answering service, we know how to handle your calls with accuracy and professionalism. Our longevity is proof of our commitment to our clients’ success and satisfaction.

Exposure: The smaller size of our company gives us the ability to actually get to know not only your company and its employees, but your callers! Bigger isn’t always better. If you are using a large answering service or call center to handle your calls, chances are each time your phone rings, it’s being answered by someone who is seeing your account profile for the first time. Would you hire a new secretary every time your phone rang? Why should your answering service be any different? Our operators know your business and your callers!

Evolution: State-of-the-art telecommunication equipment combined with completely customized programming means we do more than just answer your calls. Having the best equipment to handle your calls is one thing, but being able to use that technology to tailor to your needs is what separates us from the competition.

Edwards Answering Service

Share
Published by
Edwards Answering Service

Recent Posts

Why Your HVAC Company Needs an Answering Service

TL;DR  HVAC emergencies don’t wait for business hours — and neither will your customers. An answering service helps HVAC…

4 days ago

Why Your Funeral Home Needs an Answering Service

When families call a funeral home, they aren’t just looking for information—they’re looking for steadiness. Reassurance. Calm in a…

1 month ago

Why You Need a Pest Control Answering Service

Pests (the, uh, inhuman variety) aren't exactly known for being polite. In fact, rodents, roaches, and other creepy crawlies have little to…

2 months ago

Why Your Tree Care Company Needs an Answering Service

TL;DR: Tree care is unpredictable—storm damage, urgent hazards, and estimate requests can spike call volume…

3 months ago

Why Your Roofing Company Needs an Answering Service

When storms roll in, so do the roofing calls.   Leaks, missing shingles, insurance questions and concerns. “How soon can you…

4 months ago

Why Your Plumbing Business Needs an Answering Service

Burst pipes seldom make appointments. And neither do panicked homeowners. In the plumbing world, a…

5 months ago