Email Answering Service

Best Email Answering Service Message Retrieval

People say that email connects over 85% of the world. This makes it still more dominant than the surging social media. Edwards offers the best email answering service for business managers to retrieve their important messages. Chances are, one of the first things you do when you come into the office in the morning is check your email. You probably even check it from your cell phone while you’re having your morning coffee, in preparation for what the day has in store. Contact us today to learn more about one of the best ways online to get important messages emailed to you anywhere.

Either way, email is one of the primary and most popular ways we relay message information to our clients. Whether they request a report of the previous night’s messages at a certain time in the morning, or an email each time a message comes through, we send something to someone via email multiple times each day.

Ways to utilize email with Edwards Answering Service

  • Messages sent at scheduled times – Your organization may want us to send any messages our operations team takes to one or more email addresses. This can happen in the morning when the office opens, directly after lunch, and right before you leave for the day.
  • Messages sent as they are taken – Since email is fully electronic and pretty much instant, some clients want to know what’s happening as it happens. We can set your account so our operations team sends an email to one or more addresses directly after disconnecting from your caller.
  • Receive emailed confirmations – We can pair this with our appointment scheduling software. When our operations team books, changes, or cancels an appointment with your caller, our system can instantly send an email confirmation of this activity to both your office and your caller.
  • Send inbound information to us – We receive all kinds of inbound information from our clients via email: alarm notifications, on-call schedules, instructions from company personnel, inbound lead generation, and more.
  • Voice mail recordings – Traditionally, the only way to listen to voice mails left for you was to dial into a dedicated phone number and enter a pass code. Now, we can send you a copy of that recording via email! Play the voice mail recording back from any computer or cell phone, and never dial into another voice mail system again.

All of these features and more are available to the clients of Edwards Answering Service. Ask us how we can help you get the most out of your email use.