If businesses and organizations want to achieve the greatest amount of success possible, then they need to ensure that they evolve over time and continuously invest in purple squirrels – innovative individuals. The moniker of the purple squirrel refers to a rare and talented recruiting target. These are individuals who are extreme innovators and will help a company break through into an industry-leading position.
Game changing innovations in today's world are instituting technology on higher levels. For example, Facebook and other social media sites are now being considered as recruiting tools while Apple reveals new devices each year on a regular basis. Both of these companies were adept at taking customer's needs and desires into account, to ensure that new products would relate to them.
Previously reported on in this blog was the issue of individuals receiving poor customer service from a company, and how a bad experience is likely to influence whether or not they work with that organization again in the future. Working with a company that specializes in customer service, through multiple means of technology, will only benefit a business.
In an economy struggling to bounce back from a recession, businesses need to stay innovative in order to survive and grow stronger. Consumers are more technologically driven, and as such, expect instant gratification from companies that they use. Pairing with a live answering service will allow both of these things to happen.
Working with professionals who are available 24/7, through phone, email or text messaging services will drive your business forward by enabling it to offer customers a point of contact that is most convenient to them. Whether their question is simple or more in-depth, each issue will be treated with the utmost importance, proving to each consumer that they are valued by your company.