Riders of the various aspects of Massachusetts' public transport system are most likely familiar with how old it is, and the resulting possibility for delays that its age brings with it. However, the Massachusetts Bay Transportation Authority (MBTA) has announced an update to their email and text messaging services known as "T-Alerts" that may prove to be a more useful tool to many travelers in the area.
This new version of the system is scheduled to launch on June 4, and will be replacing the older system that's been in use since 2007. The updates seem to be focused on reaching users faster, as well as providing more detailed information through what it calls "visual enhancements." Another area of focus appears to be encouraging the spread of this information, as a press release posted on the official MBTA site said it would be inviting app designers to strengthen its electronic capabilities.
"Service alerts and notifications will be clearer and more detailed with additional information regarding specific trip times, service schedule changes, and distinct directional, branch, and station communications," the announcement said.
Just as the MBTA uses email and text messaging services to communicate with a diverse amount of people over a wide area, other companies can combine electronic systems in order to address concerns in the most effective way. This can be useful in an industry in which delays and inconveniences can occur at any moment, especially when those people subscribing might also in turn reach out to others, spreading the message even further.