Even if you manage a plain old telephone service and would like to keep it that way, your company might benefit by paying attention to the changes being made by national agencies that affect all of us.
The Federal Communication Commission is embarking upon a new plan that it recently announced to redo the older and unused aspects of the United States' communication infrastructure to make way for future technology.
The New York Times reported that the standards currently being used are tied to the older landline days and will be receiving an upgrade in order to account for the higher level of use that the internet has brought with it.
To this end, the chairman of the organization has proposed transitioning to what he calls "The Fourth Revolution" on the official FCC blog, in which systems are matched up to the internet and wireless-based demands of modern web consumers.
Although there may be some apprehension about the size of this transition, there might also be an increase in service thanks to the greater support these networks can grant phone companies.
"The way forward is to encourage technological change while preserving the attributes of network services that customers have come to expect – that set of values we have begun to call the Network Compact," he writes.
Since this is just going to be a proposal, it will be difficult to see the immediate impact to your business, but keeping an up-to-date answering service solution employed can help you step around any concerns that you might have with meeting the demands of our times.