As a business, incoming phone calls from clients and prospective customers are the lifeblood to the company. Live telephone answering can help ensure calls don’t get missed. Sometimes having a valuable sales call go to a voice messaging system can lower conversion rates. When the phone can be answered with a live person, the client can be handled professionally by a highly trained phone operator. Edwards Answering Service has been a solution for businesses to streamline process for over six decades. They can evaluate your calls and customize a plan according to your current and future business needs. They offer several services for virtual assistants that handle a number of administrative tasks like order entry and appointment setting.
More Than Process Improvement Tools – Personalized Touch Virtual Office Phone Answering
Not only does Edwards answer inbound business phone calls 24/7, but they also offer secure text messaging services, appointment setting and scheduling, email and local numbers. As a business it’s important to be strategic about daily operations. Streamlining protocol with a virtual office phone answering service can be a process improvement tool to help make your processes more efficient. With this service businesses can relay calls exactly where they need them to go. Take important sales calls on the go and screen calls with the highest level of efficiency. Edwards’s staff will learn about your business and answer the phones exactly how you want them to. They will work with you to figure out the best way to answer and distribute inbound phone calls. Get started here.
Get A Small Business Call Center Behind Your Company
Edwards staff is literally manned twenty four hours of the day, every single day of the year. Never miss a call, even on holidays with their call handling service. You never know when an important call will come in. Their small business call center is full of happy talented employees that are eager to make your business look great! Always answering the phones with a smile, dedicated to ensuring your business phone calls are handled professionally and efficiently.
Defining Business Protocol To Ensure Optimal Efficiency
Developing business protocol is something every organization needs to have as a priority. Knowing precisely what processes need to take place is what can define a business. Utilizing contact center services can be a long term solution for certain business tasks. Let Edwards’ experts handle the appointment setting and scheduling of appointments. Their order entry service can help streamline sales protocol to key in orders remotely without having to pay for an extra employee.