It's becoming increasingly crucial for medical facilities to implement new technologies into their day-to-day operations. Meaningful use requirements and electronic health records (EHRs) are top issues that physicians are working to understand and ensure that patients fully benefit from them.
When healthcare organizations partner with a company specializing in medical answering services, they will continue to move forward in this digital age. With professionals available 24/7 to answer patient inquiries, it will ensure that individuals are aware of any changes to medical appointments or even which medicines they are being prescribed.
Along those same lines, a recent study from the Office of the National Coordinator for Health IT (ONC) found that nearly half of all physicians are using e-prescribing features in an electronic health record through the Surescripts network.
"While just 7 percent of U.S. physicians used e-prescribing as of December 2008, 48 percent were doing so by June 2012," according to an analysis by FierceHealthIT News. "Massachusetts (77 percent), New Hampshire (74 percent), and Iowa (73 percent) had the highest rate of physicians [utilizing] e-prescribing through an EHR."
Additionally, community pharmacies enabled to accept e-prescriptions increased from 76 percent in December 2008 to 94 percent in June 2012. The average rate across the United States shows that at least 88 percent of facilities are using e-prescription software.
Using database management systems to their full extent
Medical answering services use a professional database management system, that also specializes in scheduling. From there, patients can rest assured that their information is stored in a safe and secure fashion. Only doctors, nurses and the answering service professionals have access to the data.
Individuals will not be given false or misleading information when they connect with a representative through either phone, email or text messaging. This will further ensure that a medical facility stays connected and evolves with changing technology.