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Everything you need to know about Answering Services.
Now customers have more choices with our answering service pricing. The expanded pricing offers value saving packages for small volume clients as well as large volume. The bundles are designed to help customers save money on our professional 24 hour telephone answering service. Companies can select a package based on how many phone calls their…
There are a lot of answering services out there for businesses to choose from, however not all companies are going to offer the same services or the same level of service. So how do you find the best answering service for your business? It is essential that you find a professional call center that aligns…
Make sure your answering service provider has the “three E’s”. Experience: With over 60 years of continuous phone answering service, we know how to handle your calls with accuracy and professionalism. Our longevity is proof of our commitment to our clients’ success and satisfaction. Exposure: The smaller size of our company gives us the ability…
If you’ve ever given a friend or relative their first personal computer, smartphone, tablet or any other innovative device, one of the first things they say after receiving their gift is, “how do I use it?”
Customers may have different reasons for calling a company more than once, but a live answering service can be ready to guide concerned callers through however many steps it takes.
Our federal government will soon be taking more aggressive actions in enforcing the laws of HIPAA / HITECH. These two laws were implemented with the goal of protecting private health information in an age that’s increasingly becoming more electronic and mobile in terms of communication. This article is a sign of the “crackdown” soon to…
Mobile messaging services could be a wise decision for companies, both now and as newer possibilities arise.
A company’s live answering service should take pains to guarantee that it isn’t sending callers on a wild goose chase.
Through the use of well-deployed email management, companies can retain customers and calm fears of identity theft.
Businesses should be aware of the potential risks involved in customer service calls and the importance of hiring well-trained staff.
