Everything you need to know about Answering Services.
Within a matter of weeks, it will be time for some good, old-fashioned spring cleaning – and not just at home, but at the office, as well. As the end of the first quarter approaches, many commercial business owners turn their attention to housekeeping. For them, the transition to spring not only provides a chance…
We’re halfway through the year. How are your company’s operations holding up so far? Productivity? Morale? Customer satisfaction? One thing is certain: there’s always room for improvement when operating a business. Even the most tightly run ship suffers from office inefficiencies every once in a while. The good news is that there are certain steps…
When our best four-footed pals require medical treatment of any kind, the last thing pet parents want to do is jump through automated hoops and never-ending prompts to make an appointment with the family veterinarian. Here are the top four ways outsourcing your clinic’s calls to a veterinary answering service can help curb those obnoxious…
We’ve said it before: every missed call or prospect pushed off to voicemail is money left on the table by your business. But things are busy, and sometimes, it’s unavoidable. Or is it? With the proper help, you can turn each telephone ring into a possible “ka-ching” and boost your company’s bottom line. Here are…
Thanksgiving is on its way with all of the trimmings – and the remainder of the holiday season is snapping at its heels. While there is plenty of fun and merriment to be had, ensuring flawless holiday customer service may be a make it or break it endeavor for many businesses prior to the New…
Are you familiar with the term “being ghosted”? While Halloween is fast approaching, this turn of phrase has more to do with being avoided by former associates than being haunted. Still, there’s nothing more terrifying than losing a customer and watching your bottom line take a hit. We have some advice on how to answer…
It’s a challenge – meeting the needs of each caller, while simultaneously helping them to feel like a winner and not a wrong number. You just never know when you answer the phone what the person on the other end is going through, has gone through, or is attempting to get through. IF you’re fortunate…
Think medical answering solutions are only for huge practices and hospital systems? Think again. In actuality, telephone answering solutions are regularly employed by smaller practices, from dentist’s offices to chiropractors, and make a huge difference in their patients’ lives. Here’s how medical answering services help patients: Boosting that bedside manner: Better, faster, and more cost-efficient…
Phones ringing off the hook at the office? It’s an irritation, for sure – and definitely a distraction when there’s work to be done. But before you sink precious dollars into the costly gamble of a new hire simply to stop the incessant ringing, consider hiring a quality answering service. An outsourced team can relieve…
After a long, hard year, businesses are roaring back to life in 2021 and making up for lost time. Hiring a phone answering service can help you improve efficiency as you do, all while saving you time, money, and frustration. Here are ways a phone answering service improves efficiency: Connect with customers quickly (and conveniently):…