Answering Service

Edwards Answering Service has been answering our customers phone calls for over six decades. We have a long history of quality and professionalism. Our foundation is built on integrity, and we’re dedicated to making your business run smoothly! It doesn’t always make sense to hire that extra employee. Let us answer your phones, take your messages, set your appointments and do all your order entry. Get started today.

Learn How An Answering Service Can Help Streamline In-Bound Business Calls

Have you ever thought about utilizing an answering service to add flexibility to your customer calls? With Edwards Answering Service, you can be virtually anywhere and receive your important business calls. You always have the option to take the calls you want transferred directly to you, or have our staff retrieve a message and send it to you. There are a lot of answering services out there, however few have the experience of EASE. We never miss a day. Our friendly operators are on the phone answering your calls 24 hours a day, every single day of the year. We never close! So you can always have a live person answer your company’s phone. We can even do order entry projects of any size.

Can An Answering Service Improve A Company Image?

We believe it does! What does voice mail really say to your customers? Granted, there are certain situations where a voicemail is perfectly acceptable. However when time is of the essence and vital sales calls are at stake, it is always best to have a live person answer the phone. Most companies choose not to staff their company twenty four hours a day, yet many want to maintain a certain level of professionalism during after-hours. Having a live phone operator answer your inbound calls can make a lot of sense for many businesses. Not only do you get the assurance of having the personal touch of a human, but messages and notifications can be relayed with timeliness and efficiency. Maybe an employee needs to be notified because of a medical emergency, or a service call. There are many reasons our secure text messaging service can be a useful resource for a business. Learn more about how to choose the best answering service here.

Live Telephone Answering Services With Affordable Transparent Upfront Pricing

We understand how important it is for your business to partner with a live telephone answering service that has affordable transparent, upfront pricing. You can easily manage your account to make sure you are on a plan that’s right for your call volume needs. Some answering service companies have pricing structures that are difficult to understand. We strive to keep billing simple and straightforward so there’s no surprises. Our goal is to help your business become more efficient and flexible in managing your business’ call flow. We strive to become a valuable asset to your organization and will do everything it takes to surpass your expectations. Get Prices Here.