The United States' evolution into a digital age has caused most consumers to desire information as fast as possible. When this involves businesses, it means customers often prefer convenient contact with company representatives. It's important for organizations of all types to keep themselves accessible, whether it's quality online customer services or website customer support, a business should have options available for consumers to reach out to them.
Technological innovations can also create more organized databases that will benefit a business and their customers. These can aid in scheduling for companies – medical facilities especially – and ensure that information remains collected in a secure location.
Researchers design real-time EHR for cancer registry
One way that Kentucky's state cancer registry is working to keep its database more organized is by developing a new model for electronic health record (EHR) reporting of cancer. It made the announcement through the University of Kentucky this week, adding that it will help epidemiologists see evolving trends more quickly.
According to InformationWeek Healthcare, researchers Tom Tucker and Eric Durbin were awarded a subcontract to develop the methods and standards for physician EHRs to report directly to the Kentucky Cancer Registry.
"This is an important step toward making cancer-related comparative effectiveness research studies possible in Kentucky," Tucker, director of the Kentucky Cancer Registry, told the news source.
Stage two of the meaningful use requirements calls for physician EHR reporting to cancer registries for comparative effectiveness research. However, the technology and reporting for that aspect is still being fine-tuned. Even so, some experts agree that state health information exchanges (HIEs) could be an answer to those requirements.
When medical facilities are attempting to streamline their organizational and communication process – internal and external – working with an answering service can be beneficial when it comes to working with patients. It will provide a 24/7 point of contact for individuals, ensuring their questions can always be answered.